Shipping

VENTURO SHIPPING & DELIVERY INFORMATION

 

ORDER PROCESSING & DISPATCH

We aim to process and ship all orders within 72 hours, with many orders being dispatched the same day. Our shipping team operates Monday to Saturday. Orders placed on public holidays will be shipped on the next available business day. Please note that during peak periods, such as promotions and holidays, there may be slight delays.

SHIPPING OPTIONS

At Venturo, we provide complimentary standard shipping worldwide, along with express shipping upgrades for faster delivery and added protection.

Shipping Option	Details
Free Standard Shipping	Available for all orders at no extra cost.
Priority Packing & Full Insurance	Your order receives priority handling and extra care. If your package is damaged during transit, you’ll be eligible for a store credit or a replacement.
Express Shipping	Faster delivery, reducing the estimated timeframe by approximately 2 days. Cost: €6.86
Express Shipping with Insurance	Includes both expedited delivery and full coverage for your order. Cost: €9.97

DELIVERY ESTIMATES

Destination	Shipping Method	Estimated Delivery Time	Cost
Europe	Standard	7 - 15 business days	Free
	Express	5 - 13 business days	€6.86
	Express Insured	5 - 13 business days	€9.97
USA	Standard	7 - 15 business days	Free
	Express	5 - 13 business days	$15.00 USD
Canada	Standard	7 - 15 business days	Free
	Express	5 - 13 business days	$20.00 CAD
Australia	Standard	7 - 15 business days	Free
	Express	5 - 13 business days	$25.00 AUD
New Zealand	Standard	7 - 15 business days	Free
	Express	5 - 13 business days	$20.00 NZD
Asia	Standard	7 - 15 business days	Free
	Express	5 - 13 business days	$30.00 AUD
Rest of World	Express	5 - 13 business days	$69.99 AUD

ORDER TRACKING

Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the status of your shipment online.

DELAYS & LOST PACKAGES

In the rare case that your order is delayed or lost during transit, Venturo offers the following solutions:

✔ Store credit equal to the value of your lost items.

✔ A replacement of the same product (depending on availability).

For assistance regarding lost or delayed shipments, please contact our support team at support@venturocouture.com.

RETURNED & UNDELIVERABLE ORDERS

If an order is returned due to an incorrect shipping address or failed delivery attempts, you will receive store credit for the value of your items (excluding any original shipping fees).

COUNTRIES WE DO NOT SHIP TO

Due to shipping restrictions, we currently do not deliver to the following locations:

• Philippines

• Brazil

• Puerto Rico

• Costa Rica

• Iran

• Syria

• Yemen

• Iceland

• Oman

• Israel

• Cayman Islands

• India

• Kuwait

• Kosovo

• Vietnam

• Nigeria

• Martinique

• Kazakhstan

• Serbia

• Turkey

CONTACT OUR SUPPORT TEAM

For any questions regarding shipping, delivery, or tracking your order, reach out to us at support@venturocouture.com.

We’re happy to assist with any concerns and ensure your order reaches you smoothly! 💌✨